CosBond Ordering & Payment
How do I place my order?
Placing an Order
Orders may be placed directly through Cos-Bond.com. For assistance placing an order, please call 1.800.542.3697.
How do I cancel my order?
Your order can be cancelled at any time before it is shipped. Please call customer service at 1.800.542.3697 or email firstname.lastname@example.org for assistance.
What if an item I ordered is "back ordered?"
If an item you ordered is on "Back Order" then we will keep you updated on the status of when you can expect your item to ship. In the meantime, any additional items you order will be shipped seperately to you without any additional shipping cost.
I am confused about which products I should order - Do you offer assistance?
We are here to help you! Call us at 1.800.542.3697 to speak with one of our customer service reps.
PaymentWhat payment options do you accept?
We accept the following credit cards: VISA, Mastercard, American Express and Discover cards. We do not accept payments made through PayPal and only accept Wire Transfers outside the U.S. and Canada.
Your shopping cart is not accepting my credit card. What should I do?
Our shopping cart is built with anti-fraud protection. Sometimes the card will be declined because of an address mis-match or for other reasons. Please contact us if you are encountering problems with the shopping cart and we will do all we can to assist you in placing your order.
Is your site secure?
We do not share any client information with any other agency or company. We know that shopping via the Internet can be daunting and we pledge to provide our customers with the utmost respect and privacy by keeping all information confidential.