CosBond Return PolicyYour satisfaction is extremely important to us. If you are unhappy with your purchase, please let us know. You can get a full refund (less shipping costs) as long as the product is returned in good condition within 30 days. If the product was damaged in original shipment or there is a defect in the craftsmanship or construction, we will refund the total cost of the product including return shipping. A 15% restocking fee will be charged for returned items in good condition that were ordered by mistake or no longer wanted.
Please repack return items in original packaging (include the Packing Slip or Sales Receipt) and ship all returns to the following address:
How do I return my items?
Lighthouse for the Blind
10440 Trenton Ave
St. Louis, MO 63132
If you do not have your Packing Slip or Sales Receipt, please include the following with your returned merchandise:
- The first and last name used to place the order
- Your phone number to contact you for any necessary additional information
- Reason for the exchange or return
CosBond is a brand of Lighthouse for the Blind